Need help?
Frequently Asked Questions
Shipping
Yes! We offer free standard shipping Australia-wide on all orders.
We currently only ship within Australia.
All orders are dispatched within 1–2 business days. Once shipped, delivery times may vary depending on your location. Orders will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.
Yes! Australia wide, PO boxes and parcel lockers included
Payments
We currently accept all major credit and debit cards. We’re working on bringing more flexible payment options like Afterpay and Zip soon.
Simply copy and paste the code in to the coupon code field at check out and apply to alter your order total.
From time to time we offer promotions and codes. Join our newsletter to be the first to know.
Products
We would suggest going to the larger size if half size not available to ensure enough length is provided, please also factor in your width needs on the decision
Premium quality leather from a range of overseas factories.
We follow standard Australian sizing, and our product pages include fit notes when relevant. If you’re unsure, reach out and we’ll help you find your best fit.
Most of our shoes run true to size, but fit can vary slightly by brand or style. Check the product description for guidance.
Returns & Exchanges
If your shoes aren’t quite right, you can return them within 30 days of purchase, as long as they’re unworn, in original condition, and in the original packaging. Return shipping costs are the responsibility of the customer.
We don’t offer direct exchanges, but you can return your item and place a new order for the size or style you need.
You will receive email notification once return has been processed
Customer Service
You can email us anytime at support@zestfootwear.com.au and we’ll come back to you as soon as possible.
No, Zest Footwear is 100% online, which helps us keep prices competitive and service fast across Australia.
